FREQUENTLY ASKED QUESTIONS
How will I know my cans are cleaned?
You mean besides the fact that they look and smell fresh? We will apply a strip of blue tape on the lid of your bin after it is cleaned.
How often should my trash and recycle cans be cleaned?
We recommend cleaning your trash and recycling cans monthly to minimize maggots, flies, rodents, and creatures lurking around your cans.
What if I am going away and cannot put my cans out for cleaning?
Simply call or email us at least 24 hours in advance of your scheduled cleaning day and we will credit you for that month by adding it to the back end of your service, skip your cleaning and see you the following month. Unfortunately, if you do not notify us within 24 hours and we show up to provide the service, your account cannot be credited.
When will you come to clean my cans?
We will come out the same day your local trash company picks up your trash bins. In the event schedules conflict, inclement weather, or by an Act of God, it will be the day after or your following next schedule day.
Before we tell you the how, here is some insider info most people don’t know: From the day I met Tom, he told me how he thought it would be awesome to be a garbage man. He is also quite fanatic about detailing cars. So, one morning while scrolling through Instagram Stories, I saw a company from out of state cleaning someone’s garbage bins with the coolest-looking truck ever! I immediately sent a screenshot to Tom and told him I thought I had found his dream job…. kind of like a garbage man who details the cans! He laughed me off at first (I have the convo saved to prove it) but here we are!
We’ve both owned small businesses here in Lebanon, Ohio for years, and now we get to grow our reach through The Bin Boss! As a locally-owned business, we will treat your family like our own. Your family's health is our top priority, and we want you to have the best customer experience possible! Garbage cans are notorious for housing some serious viruses and bacteria, as well as, bugs and mold. If we can help prevent your family from getting sick, then we did our job right! We would be honored to have your business and are looking forward to getting to know our customers personally!